Refund policy

We are happy to exchange or refund your purchase of SHOOBEES Baby Shoes (excluding the postage) if you wish. Please email us at to advise us of your return/exchange and we will provide the return address. Please post back the shoes unworn (apart from trying on for size of course) and in the original packaging within 14 days of purchase in condition for resale.

Naturally if the error was on our behalf, you will be fully refunded including postage.


Re-posting of exchanged shoes will be chargeable to the customer – €3 FLAT RATE, and an invoice will be issued prior to shipping.

However, if this was our error, we will cover the cost of postage.